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The
number of brokers and advisors likely to consider leaving their current
employer and switching to another firm in the next 12 months nearly doubled to
9%, from 5% last year, according to the third annual National Financial Broker
and Advisor Sentiment Index. And it’s not always about the money. Among
brokers and advisors who recently switched companies, the survey found the top
reason was a change in the prior firm’s direction. For those considering a
change, the top three reasons for making a possible move are better pay, the
desire for more independence, and displeasure with their firm’s current
direction. The
survey also found a greater percentage (62%) of those likely to jump ship favor
independent broker/dealers, regional firms and RIAs, with bank and insurance
firms seeing declining interest.
“With
nearly twice as many brokers and advisors considering switching firms, combined
with the fact that the top reason for actually switching is driven by a change
in their employer’s direction, it is imperative that broker/dealers maintain a
positive work environment and take into account how decisions affecting their
firm’s futures will influence broker loyalty,” said Sandra Metraux, executive vice
president, National Financial.
The
sentiment index, sponsored by Fidelity Investments affiliate National
Financial, was based on online interviews with 1,201 U.S. brokers and advisors from
across the spectrum ranging from wirehouses to independents. Among
other findings, the survey showed that on a scale of one to 10, job
satisfaction fell slightly to 7.5 versus 7.71 last year. The biggest factors in
job satisfaction include a firm’s work environment and clearing and settlement,
followed by compensation, professional development, products, and tools and
technology.
Furthermore,
42% of brokers and advisors who switched firms said that finding new customers
is their biggest challenge, which National Financial says indicates a need for
broker/dealers to develop more sophisticated referral programs.
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