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Relations between advisors
and their clients remain strong and robust despite the volatile market,
according to a new survey.
The survey found that
advisors’ contacts with clients are on the rise and that they’re busy helping
clients invest and rebalance portfolios.
Advisors also had a bright
outlook: They overwhelmingly foresaw an increase in clients and an improved
market over the next year.
The survey, commissioned by
John Hancock Funds, got responses from 300 top-producing advisors—42% of whom
were independent broker-dealers and 38% from wirehouses.
“Our survey findings reflect
a deeper connection between advisors and their clients than what has been
portrayed in many media accounts,” said Keith F. Harstein, president and CEO of
John Hancock Funds. “Advisors take their relationships with clients very
personally and are responding appropriately to their clients’ most pressing
concerns.”
Among the survey’s findings:
• 91% of advisors said
market volatility was one of their clients’ top three concerns this year, along
with 401(k) balances and taxes.
• Nearly 46% of advisors
said their clients still have a “healthy” attitude despite the financial and
economic difficulties.
• 65% of advisors said
their client contact has gone up substantially since last fall’s market
collapse.
• About 46% of advisors
said they expect the markets to improve this year, while 40% expect improvement
in 2010. More than 89% of advisors said they expect their businesses to improve
over the next year.
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