Fidelity Investments announced an upgrade in its Channel platform and continued growth in its RIA business.
The company said the Channel platform has been enhanced with the addition of cashiering, customer service request capabilities, forms management and upgraded alerts.
The cashiering will allow advisors to move money on behalf of their clients from one financial institution to another and between Fidelity accounts.
The online customer service feature, which will launch later in the year, will allow advisors to initiate service requests that have formerly only been available through phone, fax or e-mail.
The forms management feature allows advisors to pre-fill new account applications and related forms using existing customer data from Fidelity and leading third-party contact management systems.
The upgraded alerts will give advisors more flexibility and account-specific options when setting their alert information.
Fidelity, meanwhile, says its RIA assets were up 48% for the 12-month period ending March 31. The company ended the period with 3,134 RIA clients, up 18% from a year earlier.