Fidelity Investments announced an upgrade in its Channel platform and continued growth in its RIA business.
The company said
the Channel platform has been enhanced with the addition of cashiering,
customer service request capabilities, forms management and upgraded
alerts.
The cashiering
will allow advisors to move money on behalf of their clients from one
financial institution to another and between Fidelity accounts.
The online
customer service feature, which will launch later in the year, will
allow advisors to initiate service requests that have formerly only
been available through phone, fax or e-mail.
The forms
management feature allows advisors to pre-fill new account applications
and related forms using existing customer data from Fidelity and
leading third-party contact management systems.
The upgraded
alerts will give advisors more flexibility and account-specific options
when setting their alert information.
Fidelity, meanwhile, says its RIA
assets were up 48% for the 12-month period ending March 31. The company
ended the period with 3,134 RIA clients, up 18% from a year earlier.