The setup can be time consuming. Users have to add households manually. Advent AXYS does not support the concept of households, according to More, but he claims to have a workaround that he can provide on a consulting basis.
The import and export of data between programs is better than manual data entry, but we'd eventually like to see direct feeds whenever possible between billPort and other apps. The pricing had not been set when we went to press, so it is impossible to comment on how cost effective this solution might be for small, medium or large firms.
Despite a few omissions that we'd like to see addressed, billPort impressed us. As we stated at the outset, many firms seem to be struggling with their billing workflows, and billPort can almost certainly help. It is powerful and customizable. It doesn't work with everything at this point, but it does work with a couple of the most popular portfolio management and accounting systems that independent advisors use. If you are looking for ways to improve your billing and fee-collection processes, we think billPort is worthy of your consideration.