A Hybrid Of Phone Calls And Face Time
   What can help is video conferencing, which has left the realm of science fiction flicks and is now readily available. This technology helps advisors service clients in a more effective way, by being more powerful than phone calls and more efficient than face-to-face meetings. Yet video conferences are underused in almost every firm across the country.
   Bonnie Sewell of American Capital Planning LLC started video chatting when her son was overseas. She recently started using Google's functionality to chat by camera and believes it is less choppy than Skype. She loves the smooth transmission across the world.
   Because of her comfort level with the technology, she was not afraid to agree to a request from a client's son and daughter-in-law to meet remotely via video to begin a new business relationship. Video conferencing is already popular with younger generations, and it gives advisors an effective prospecting and servicing tool, especially when prospects and clients are out of state.
   And by the way, it is free, so give video chat on Google a try.

Mike Byrnes founded Byrnes Consulting to provide consulting services to help advisors become even more successful.  His expertise is in business planning, marketing strategy, business development, client service and management effectiveness, along with several other areas. Read more at www.byrnesconsulting.com.

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