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There is no
doubt that social media can help businesses, but many advisors are still not
getting the most out of it. Just like
when little kids can take their swimmies off, it is time for advisors to get
comfortable swimming in the deep end of the pool. For that reason, here are ten tips that
advisors should implement today, if they haven’t already.
1. Use the big three. If you are not using LinkedIn, Facebook and Twitter, you are at a
competitive disadvantage. If
compliance is holding you back, there are vendors that help advisors meet
Finra and SEC regulations, like Socialware, Smarsh and Arkovi.
2. Get a professional
head shot. Too many individuals fail in the social
media space before they really even get started, just because they use bad
profile pictures (or no picture at all). The small investment to have a professional photo taken will help
your online brand immensely, especially when it comes to something like
discussions within LinkedIn groups.
3. Add sociable icons. Every article you post on your website should facilitate
sharing. Not only should you
provide LinkedIn, Facebook and Twitter functionality, but consider having Digg,
StumbleUpon, Reddit, Yahoo! Buzz and several others.
4. Promote your website.
Provide your link in all online discussions to make it easier to
get traffic. Plus, your auto
signature on e-mails should have a clickable link to your website.
5. Capture visitors
info. Every website should have a tease to get
visitors to want to submit their contact information, whether it is a white
paper, enewsletter or something else free.
6. Know the metrics for
success. Like any tactic in an advisor’s
marketing plan, social media strategies should have desired outcomes. One great free tool to use is Google
Analytics. It allows tracking on
visitors, page views, referring sites and much more.
7. Add a “welcome”
video. In an era of scandals, market
volatility, etc., seeing someone talk produces more trust than just
reading written words. Start with
one high-quality welcome message on the homepage and then build a video
library over time.
8. Learn more about your
clients. The better advisors know their clients
the better they can service and wow them.
For example, if you see on Facebook that a client just became a
grandparent, you have a timely opportunity to make a positive life-long
impression that you might have otherwise missed.
9. Educate yourself. Using Twitter to follow industry leaders, makes the effort to join
well worth it. Not to mention, this
tool makes it easy to keep tabs on what your competitors are doing online.
10. Find prospects. When it comes to referrals, know who your clients know through
their LinkedIn networks. LinkedIn
also has a very powerful ‘advanced search’ feature. Just remember, the stronger your
network, the more connections you can see and the more introductions can
be made.
There is a lot
more to social media, but these things are a good starting point to become more
successful online.
Mike Byrnes founded Byrnes Consulting to
provide consulting services to help advisors become even more successful. His expertise is in business planning,
marketing strategy, business development, client service and management
effectiveness, along with several other areas.
Read more at www.byrnesconsulting.com.
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