The Consumer Federation of America, responding to inter-industry gossip and as-yet unproven allegations about alleged broker attempts to overcharge investors, sent letters this week to U.S. Labor Secretary Alexander Acosta, Securities and Exchange Commission Chairman Jay Clayton, and FINRA President and CEO Robert Cook urging them to investigate potential rule violations related to broker-dealer firms’ improper implementation of the U.S. Labor Department's conflict of interest, or “fiduciary," rule.

The CFA harshly criticized regulators for not enforcing the DOL’s fiduciary rule in the face of industry lobbyists’ repeated claims that brokerage firms are responding to the rule by shifting retirement savers into fee accounts when they would be better off in commission accounts, exposing investors to increased costs in the process. Ironically, many broker-dealers looked to curtail the use of commission-based accounts last year in order to comply with the DOL rule.

“Through its non-enforcement policy, the DOL has sent a message to broker-dealer firms that they can flout the requirements of the rule, harming retirement savers while the DOL looks the other way,” said CFA Financial Services Counsel Micah Hauptman.

If true, that would be a clear violation of the DOL rule provisions, as well as parallel requirements under SEC and FINRA standards, requiring firms that offer both fee and commission accounts to recommend the type of account that is best for the customer. It would also clearly violate the DOL rule requirement that compensation for fee and commission accounts alike be reasonable, based on services offered.

“If firms are inappropriately shifting retirement investors into fee accounts and charging them excessive fees, as industry lobbyists have claimed, there’s no way the Department could conclude that firms are making a good faith effort to comply. This lack of agency enforcement only confirms the need for a strong and independent enforcement mechanism, which only the full rule provides,” Hauptman added.

But the CFA also held out the prospect that such criticisms may be the smoke and mirrors of competing segments within the securities industry. As of yet, the group nor regulators have delivered definitive proof of broker wrongdoing.

CFA’s Director of Investor Protection Barbara Roper admits as much.  “It’s possible that industry lobbyists are simply engaging in their all too familiar misrepresentations of the rule’s impact, and it is important to note that those making this claim have failed to provide concrete evidence to back it up,” said CFA. “After all, we know that, contrary to their earlier assertions, the vast majority of firms have chosen to continue offering commission accounts under the rule.”

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