All 2,828 people on Quantum of the Seas had tested negative when the ship departed Dec. 7, according to a statement from the Singapore Tourism Board. There was also increased sanitization and improved fresh air circulation.

Reputational Damage
Ultimately, those measures plus others that included mask-wearing at all times, social distancing and buffets staffed by servers in protective gear may have proven insufficient to combat a virus that’s still raging in Europe and the U.S. Globally, more than 68 million people have been infected and some 1.6 million are dead.

Scares like this incident and previous outbreaks on ships that stranded thousands of passengers have affected sentiment for consumers who have never cruised before. New York-based SpringOwl Asset Management LLC has conducted surveys that show 80% of respondents who have never cruised say they would avoid getting on a cruise.

“There’s reputational damage for the industry,” SpringOwl Chief Executive Officer Jason Ader said. “People don’t want to get stuck out on a ship and not be able to get off. That memory of people stuck on a ship because of an outbreak is still fresh and it’s going to take time to fade.”

Trade and Industry Minister Chan Chun Sing said the case onboard was “not unexpected,” according to a ChannelNewsAsia report, and that the government was prepared for such a situation. The public can be assured that such incidents can be managed properly with the protocols that have been put in place, he said.

Despite cruise ships mandating passengers take coronavirus tests before boarding, the risk of disease transmission exists because of its long incubation period, which can be as long as 12 days.

A few cruise companies that have restarted operations have run into problems with infections on board. SeaDream Yacht Club, a Norway-based company, canceled its remaining cruises scheduled to sail in 2020 after a cluster of Covid infections were found on board a vessel sailing in the Carribean in November, despite passenger testing before boarding. In August, Hurtigruten Group AS, another Norwegian cruise ship operator, was forced to apologize and cancel upcoming cruises after a coronavirus outbreak on one of its ships.

Vaccinations Critical
“There’s always a chance of catching a virus on a cruise. You can have a negative test at the moment, but if the transmission occurred in the last few days, they could be infected and not yet show signs of the virus,” Ben Cowling, head of the epidemiology division at the University of Hong Kong, said.

Cowling said vaccinations will be critical in assuring safety on cruise ships. “Once the elderly and most vulnerable have been vaccinated, then the virus won’t be a huge concern for cruise ships anymore.”

Singapore isn’t alone in stumbling. As the coronavirus resurges in Japan, politicians and experts are growing more divided on the impact that a subsidy program encouraging people to travel is having on the spread of infections. A popular “Go To Travel” campaign, which discounts trips to boost regions hit hardest by a lack of tourists, is one of the government’s most prized projects for spurring the economy, and has been heavily backed by Prime Minister Yoshihide Suga.