The cruise ship operator hasn’t had much news to offer passengers.

“We are actively working this matter and will provide an update when we are able,” Holland America Line said, adding it’s aware of the reports about Thailand’s refusal. “We know this is confusing for our guests and their families and we greatly appreciate their patience.”

In a blog post Monday evening, the operator announced the ship was headed to Laem Chabang port -- about 50 miles east of Bangkok -- where passengers would disembark and end their journey on Feb. 13.

The ship’s plight is adding to Carnival’s woes sparked by the virus.

The Westerdam departed Hong Kong on Feb. 1 on a 14-day Taiwan and Japan cruise. The 1,455 guests, traveling with 802 crew members, were originally scheduled to disembark at Yokohama Feb. 15, according to blog posts on Holland America Line’s website. The ship has sufficient fuel and food provisions to last until the end of the voyage, according to an earlier Holland America Line blog post on its website.

This story provided by Bloomberg News.

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