Hearsay Offers Compliant Client Engagement Tools

Hearsay, the provider of the Hearsay Advisor Cloud, has launched new client engagement tools for the financial services industry. These new, automated tools increase the number of ways clients can communicate with advisors on social media channels, text messaging, advisor websites and e-mail.

The company has released a number of new tools.

The Dynamic Campaigns tool helps advisors create and automatically post targeted content to their websites and social media accounts.

The “1-to-1 Outreach” tool is built for communications with individuals through e-mail. Advisors can automate messages like holiday greetings and meeting confirmations.

With the Blocking and Alerting tool, company compliance departments will be able to assess the efficiency of certain policies and mitigate any risks.

Hearsay also improved its Action List tool, a predictive technology that helps advisors decide the next and best action to take. This tool can now prioritize a prospect’s online application and put it at the top of the action list so advisors can quickly follow up or engage the client with prewritten e-mail.

With “Accounts Overview,” compliance and supervision departments can promptly review social profiles identified as possibly problematic and prioritize which profiles need immediate review.

The Reminders feature allows advisors to schedule and automate texts to their clients. The tools focus on billing policy reminders, which advisors can send from the web portal.

According to Hearsay, these features can be synced to a firm’s customer relationship management (CRM) system.

 

TD Ameritrade Introduces Model Market Center

TD Ameritrade Institutional has launched “Model Market Center,” a technology platform for do-it-yourself registered investment advisors that allows them to save time on building investment models.

The platform provides 62 third-party investment models from providers such as Goldman Sachs, Russell Investments, State Street, Wilshire Associates and WisdomTree. TD Ameritrade plans to include more providers and investment models in the future.

Model Market Center allows advisors to choose suitable models for clients, create blended models, customize portfolios for clients, do discretionary trading and access investment models at no additional cost. The company says Model Market Center can make advisors competitive with lower-cost robo-advisors.

 

Private College 529 Plan Expands With More Colleges

The Private College 529 Plan added nine colleges and universities that allow families to prepay college tuition. More than 290 schools participate in the plan.

The newest participants are Bucknell University in Pennsylvania, Davidson College in North Carolina, East Texas Baptist University, Emerson College in Massachusetts, Indiana Wesleyan University, College of St. Benedict in Minnesota, St. John’s University in Minnesota, Spring Hill College in Alabama and the University of Southern California.

 

Advicent Updates NaviPlan

Advicent has updated NaviPlan, its financial planning platform for advisors.

The updates include improvements to its presentation module, which provides advisors with modern presentation designs, new infographics and other visuals.

NaviPlan has also added new client reports that analyze asset-allocation ideas for qualified and non-qualified accounts.

The navigation bar is now simplified to include all client-related actions in one area. Advisors can go to a centralized location to get access to client information, the client’s plan list, and the Narrator Clients portal user setup.

 

Beyond U By Angie Herbers

Angie Herbers, founder of the advisor consulting firm FourPointe Consulting, has launched an educational platform, Beyond U, to help advisors grow their firms.

Beyond U hosts live seminars and has videos that cover industry issues like leadership, client services, human capital and corporate finance.

Beyond U measures an advisor’s achievement through post-seminar assessments. The platform also provides downloadable templates and tools for advisors to practice and use what they’ve learned.

In addition to seminars and videos, advisors will have access to networking study groups. Beyond U’s trainers lead the study groups and prompt discussions among the advisors.

 

Trizic Expands Services With Apex Clearing

Custodian Apex Clearing is expanding its digital services through a partnership with Trizic, a work-flow platform for registered investment advisors, broker-dealers and large financial institutions.

Drew Sievers, Trizic’s CEO, said he created the company to streamline advisor processes like account openings, account rebalancing, customer service and client billing to make them more cost- and time-efficient. 

Trizic’s partnership with Apex Clearing allows financial professionals access to more digital work-flow solutions.

Apex Clearing is a full-service clearing firm for digital wealth management, according to Trizic’s press release. Sievers believes expanded digital options will allow advisors to make their practices purely digital.