- Who is the customer
- What value is the customer pulling?
- What are the value streams?
- Where is the bottleneck?
The Flow Framework provides a simple path to answering these questions. There are key staff within your organization who already know the answers, but their efforts and vision need to be connected to an organizational strategy and approach. Most important, it provides you with a way of connecting your Value Stream Network, measuring the flow of business value and correlating that to your strategy and business outcomes. The Flow Framework will allow you to:
- See the end-to-end flow of business value in real time
- Instantly spot bottlenecks and use them to prioritize ?investment
- Test hypotheses based on real-time data from every value ?stream
- Rearchitect your organization around maximizing flow
A digital organization that competes without a connected and visible Value Stream Network will become akin to a manufacturer trying to compete in the last age without an electrical network. These organizations will learn that managing IT without flow metrics or something equivalent is like managing a cloud infrastructure without a mechanism for measuring the cost of electricity and computer power.
A large gap exists between what technologists have learned about effective software delivery and how businesses approach software projects. While DevOps and Agile principles have made a significant impact on how technologists work, they have been overly technology centric and have not been adopted broadly by business stakeholders. To bridge the gap, we need a new kind of framework that spans the language of the business with the language of technology and enables the transition from project to product. We need that framework to scale the three ways of DevOps—flow, feedback, and continuous learning—to the entire business. This is the goal of the Flow Framework.
Dr. Mik Kersten is the CEO of Tasktop and author of Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework releasing nationwide on November 20, 2018. For more information, please visit, http://www.tasktop.com/mik-kersten.