Gluck: If an advisor reads this article and wants to learn more about your ideas, what's the best way?

Kline: [Through] the foundation program of the thinking environment, which is taught by two people in the United States, soon to be three, and by me when I'm there. That program, which is two days, allows people to experience the ten components of a thinking environment and apply them to client meetings and interviews, business meetings and other business interactions.

Andrew Gluck, a longtime writer and journalist, is CEO of Advisor Products Inc. (, a Westbury, N.Y., marketing company serving 1,800 advisory firms.

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