Redtail Technology rolled out Redtail Speak, a compliance-approved texting platform, in early October.

Redtail Speak allows advisors to offer their clients the ease and efficiency of communicating via text messaging while adhering to federal rules and regulations, including Finra’s recent notice requiring all text messaging conversations to be recorded.

Redtail Speak will be embedded into the Redtail CRM, allowing advisors to send messages directly from Redtail’s existing technology to their clients’ mobile numbers.

The platform is also customizable, allowing advisors to change settings for notifications, messages and invitations.

 

Vanguard Creates Behavioral Finance Inspired Client Portal

Vanguard is bringing cutting-edge behavioral finance theory to retirement plan tools.

The company announced a new plan participant web portal designed to give participants a clear snapshot of what their retirement will look like. Upon logging into their accounts, plan participants will be presented with their current account balances and a retirement readiness indicator.

Vanguard’s Retirement Readiness Tool uses analytics to measure progress toward retirement goals, like an estimate of future monthly income that may be generated from an account. The portal will recommend “next steps” based on the users’ projected retirement readiness, incorporating assumptions about savings, returns, Social Security and other client assets.