Industry veteran Shannon Kennedy, the new global head of BMO’s rebranded family office, is rolling out the welcome mat for new and established ultra-high-net-worth clients all over the world.

“I want to make sure that the client experience is exceptional,” she told Financial Advisor in a telephone interview on Friday.

BMO Family Office is the rebranded name of the Bank of Montreal’s ultra-high-net-worth (UHNW) division.

Kennedy brings three decades of experience servicing the financial needs of wealthy clients, most recently as president of U.S. markets-Southwest Region for BNY Mellon Wealth Management, which she joined in 2013.

Kennedy began her career as director of Global Family and Private Investment Offices at The Northern Trust, where she worked for 26 years before joining BNY Mellon. From January 2007 to May 2013, she also served as a board member of The Northern Trust Company of Delaware.

Kennedy, a Chicago native, received both her bachelor's degree in finance and master's in economics in finance from Loyola University of Chicago.

Under Kennedy’s, the BMO Family Office will continue expanding the division’s global buildout with a team of more than 200 professionals, the company said.

“Its exciting to lead BMO Family Office at a time when the demand for sophisticated and modern guidance is greater than ever,” Kennedy said in a news release.

Financial Advisor asked Kennedy, who said she had only been on the job 10 days, what she hoped to accomplish after her first year of stewardship over the rebranded BMO Family Office.

“I want to get out there and define the brand, [while] providing specific solutions for families with more than $1 billion in assets,” she said.

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