“A lot of how we built our company is not by studying banking, but by forgetting about banking,” Fairbank told investors at a conference last month. The goal is to have a “bank that is empowering your life without having to go visit it every time.”
Fairbank himself has been a critic of other companies’ data breaches. He warned investors in 2017 that a breach of Equifax Inc.’s systems that exposed data for more than 140 million consumers would be costly for his firm.
“These are bad things for card companies because, every time there’s been a breach, I’ve said to our folks, ‘How come card companies end up paying for this and why not the one who did the breach?’” Fairbank said at the time.
This story provided by Bloomberg News.