* Make time for face-to-face meetings. In the end, financial management is a client service business. The relationship can best improve and thrive when the advisor and client meet face to face in order to review past performance and set plans for the future.
Taking the time to observe old-fashioned best practices, which apply in any professional services business, can help your investment firm avoid conflicts such as the one that led to Cornwell’s lawsuit against Anchin, Block & Anchin.
Sara Jane Shanahan is a litigation partner in the law firm of Sherin and Lodgen in Boston. Her practice focuses on complex business litigation and insurance coverage disputes. She can be reached at [email protected] or 617-646-2054.