Downloads of Skype’s Android app reached 1 billion in October, although Microsoft doesn’t say how often people log on. Ratings are starting to recover from the initial nosedive as customers become accustomed to the changes. “It’s a really radical redesign, so we thought there was going to be a pretty negative reaction; we were braced for that,” Wright says. “What we are seeing now is they don’t hate it anymore.”
This article was provided by Bloomberg News.