JMB:
Sure, much depends on the scope of a firm's internal capabilities and
how mature they are as an organization. Generally, the longer a firm is
with NFP, the more likely they are to know what services are available
to them and how to best access them.
HSG: What do you do to ease the integration process and help firms understand the scope of what's available to them?
JMB:
Understanding the resources and support available through NFP is an
important part of the acquisition process and obviously one of the most
attractive components of the NFP deal. We also have a Firm Relations
team that is involved with each firm from the very beginning. They are
there offering support and guidance during the acquisition process with
a goal of making it an easy transition, and then they stay on with the
firm to provide counsel and act as its voice internally at NFP. For the
most part, we are acquiring firms with whom we have a strong
philosophical link so the early days as part of NFP are usually more
about introducing them to other firms, starting their business plans,
and getting engaged with the resources. At the end of the day, the
firms and NFP are incented the same way, which creates an alignment
that makes the transition pretty easy.
HSG: What are the most likely hiccups a firm will encounter during the integration process?
JMB:
Well, this has changed a lot as our business has evolved over the past
nine years. In the beginning, when we acquired a firm everything stayed
the same, which made the transition to NFP very easy. Once we went
public and had to comply with Sarbanes Oxley, we implemented systems
for the accounting and financial controls for all our firms. These
requirements were much more onerous than many firms expected. But
again, it was helpful that the advisors were shareholders because they
understood that it had to get done. Now this infrastructure is firmly
in place and the ramp up into our system is addressed at the time of
acquisition.
HSG: And these days?
JMB:
Our broker-dealer, NFP Securities, has an unbelievable reputation and
has become a real advantage in the recruiting process. As part of the
acquisition process, we require firms to switch to our broker-dealer,
which can be difficult. The good news is that we do more acquisitions
than anyone so we've learned how to make the transition as smooth and
speedy as possible. And because we had to be able to handle the more
sophisticated business of our high-net-worth clients, we learned early
on that if the central processing point is good, it can ease things
considerably. We made some big investments of capital, time and talent
to get where we are today.
HSG: Approximately how long is your due diligence process?
JMB:
On our end, the whole process takes about 60 to 90 days. We verify
revenues and expenses, visit the office, perform an investigative
search on the firm, it's a very intense process. If an advisor is
nervous or skeptical, or just not ready to make the decision, it can
run much longer, sometimes years. But we stay in touch with the firms
we like and when the owner is ready, it's amazing how fast we can move.
HSG: You did 23 acquisitions in 2006?
JMB:
NFP has a full-time M&A and due diligence team, which allows us to
do as much internally as we can. Our firms are also a big source of
leads for us. They tell us who is good in the marketplace, it's great
insight for us.