Can you afford the frustration that comes with this kind of client?
The Type A Ted
You are very familiar with Type A personality traits since it is highly likely that you possess many of them yourself. Since so many successful people possess Type A characteristics, many of your clients probably fit this pattern. Type A traits are not a problem, per se. But when clients have to be in total control and demand perfection, they can be quite toxic. Fearing loss of control, such clients are easily angered and aggressive. They go way beyond assertiveness in dealing with everyone whom they perceive as a threat.
With you and the client competing for control, can you see how keeping this client will ramp up your stress?
The Wishy-Washy Wanda
Constantly worrying about making a mistake, this client vacillates over every financial decision. Indecisiveness is the key to her sad existence. An extreme people pleaser, she tries to determine what you want her to say, rather than tell you how she really feels. She doesn’t want to offend you or have you judge her negatively.
These clients are chronically unhappy people because they rarely get their needs taken car of. Instead, they spend all of their energy pleasing others, including you. Although she may be easy to manage because she wants to please you, you will never really know her true feelings and fears regarding her financial situation.
Sadly, this is a client you can’t really trust. Can you afford to retain such a client?
Begin the New Year by eliminating a few of your most toxic clients and I promise that 2016 will be much less stressful.
Dr. Jack Singer is a professional psychologist, speaker and a confidential Accelerated Success Consultant for smart financial advisors, like YOU. He is the author of “The Financial Advisor’s Ultimate Stress Mastery Guide,” which can be ordered in the FA Mag Bookstore, using this link: /book--ultimate-stress-mastery-guide. To learn more about Dr. Jack’s keynote speaking, his exclusive consulting services for financial advisors and his unique, referral-generating program for your next Client Event, contact Jack at [email protected], call him at 1-800-497-9880 for a FREE consultation and read more at http://www.advisingtheadvisors.com