Once clients know that you understand exactly how they are feeling, they are much more receptive to your rational counter-argument. Give them some suggested “self-talk” to use whenever this insecurity or fear of the future creeping up.
Show your genuine interest in their well-being by encouraging follow-up calls, in-office meetings, etc. As you know, they are your most valued assets and their psychological well-being is partially in your hands!
You can learn more about this very important way of communicating with clients by reading my book (listed below) or contacting me for a FREE consultation (see below).
Dr. Jack Singer is a professional psychologist, speaker and a Stress Mastery Mentor for smart financial advisors, like YOU. He is the author of “The Financial Advisor’s Ultimate Stress Mastery Guide,” which can be ordered in the FA Mag Bookstore, using this link: /book--ultimate-stress-mastery-guide. To learn more about Dr. Jack’s keynote speaking, his exclusive mentoring services for financial advisors and his unique, referral-generating program for your next Client Appreciation Event, contact Jack at [email protected], call him at 1-800-497-9880 for a FREE consultation and read more at http://www.advisingtheadvisors.com