But, the complaint continued, J.P. Morgan did not abide by their employment contract, with the result being that Campbell was marginalized from her clients, thwarted in her ability to do business and cut off from earnings she would have otherwise had. In addition, the filing stated, the Private Bank has competed with her directly in an attempt to move her clients’ assets out from under her management and into its own division.
“Campbell is a victim of a hire-and-poach ‘Playbook’ that is known within J.P. Morgan to be a consequence of the internal conflict between JPMA and the Private Bank,” the complaint said. “Instead of the ‘One Firm’ culture Campbell was promised, she has been lured into a shark tank in which Private Bank employees defame her to her own clients and attempt to poach client assets from Campbell’s management without consideration for, and often contrary to, the clients’ best interests.”
According to the complaint, when Campbell sought support and redress from management, she was often told this was not uncommon, and that’s as far as the discussion went, the complaint said. And even when her clients asked J.P. Morgan directly to let Campbell manage their entire relationship with the firm, those requests, too, were ignored, according to the filing.
And finally, Campbell never received the home office set up she had been promised during contract negotiations last year, and effectively has had no meaningful access to J.P. Morgan’s systems since May except through her cell phone, which has made it impossible to respond to client requests, coordinate with her team or other J.P. Morgan divisions, or manage her client accounts in a timely manner, the complaint said.