In California, two insurance agents allegedly designed a seminar to teach licensed insurance and real estate agents. They are charged with teaching agents to convince senior homeowners that purchasing an annuity with reverse mortgage funds is a condition for obtaining that loan.

These examples may just be the tip of the iceberg on unsuitable reverse mortgage cross-selling. FINRA, according to the report, doesn't track the origin of funds for unsuitable annuity sales. And 14 of 29 insurance regulators responding said they lacked searchable complaint databases.

The GAO report also calls for improved controls over HUD reverse mortgage counseling, and it detailed deceptive reverse mortgage marketing claims.

 

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