2. Trust: Do consumers have confidence that their data will be protected? Are employees engaged and satisfied with their work? Is trust stable or rising over time or is it declining?
3. Governance: Is data privacy part of strategic planning? Do boards have competency in this area? Are there proper incentives for balancing data privacy with growth objectives? Are companies monitoring stakeholder trust?
John K.S. Wilson is the head of research and corporate governance at Cornerstone Capital Group. He leads a multidisciplinary team that publishes investment research integrating environmental, social and governance (ESG) issues into thematic equity research and manager due diligence.