“Everything we’re trying to do has to deliver value.”

This is where the chatbot world comes into play, even to do things like review the regulations for firms and extract their obligations. These are all things IBM is doing right now to cross barrier offerings.

Socially responsible mutual funds

One problem that Robert sees is that that is not a custom portfolio for a user. For example, there are certain enterprises in Eastern Europe where the customer doesn’t want to invest their dollars. Or maybe their source of wealth comes from shipping in China and a customer wants to allocate away from that.

A wealth manager needs to create a custom portfolio to get that kind of personalization, and this type of technology would allow them to do so at a scale that is really only reserved for the very wealthy and high net worth individuals. Thus, the “marketization” of that type of offering is coming, but there is another issue, which is to define the term “socially responsible.”

Hybrid cloud computing

IBM works on various solutions that are cloud-based, AI-powered offerings.

The company says that “not all clients are equal,” and proposes an alternative, its own Z hybrid cloud to help enterprises deal with digital transformation. IBM has created a platform that offers users a highly secure ecosystem enabling a rapid deployment model to reduce time to revenue and allow myriad tools and applications to excel.

First off, offering disrupting multi-cloud strategy, IBM Z is about exponential growth for businesses that want to scale. Leveraging the potential of APIs, the tech company offers businesses to unleash data and info on transactions to enable powerful insights add up to enterprise success. The secure platform opens horizons for smooth digital transformation with hybrid cloud.

Beyond that, IBM z14 servers’ family is a set of mainframes offering reliable digital experience and taking care of data protection and legal compliance; iconic secure cloud infrastructure at a fraction of a cost is what businesses need to offer high quality services without changes in application or need to sacrifice performance.

Thoughts on the future

In the next 18 months, Robert expects to see a “large-walletted” competitor come into the market, probably funded by an incumbent that will attempt to marry some of the things we’ve spoken about in this session.

Across client acquisition and customization, the offerings will be more around holistic financial planning and advice. Some significant dollars are being spent to realize more of an end-to-end digital holistic wealth platform.

“We’ve yet to see a challenge to the existing model but at the same time we need to keep an eye on the historical wealth transfer.”

Robert believes that incumbents are going to capture a lot of that, making efforts to obtain as much as they can, but that money is going somewhere. And it’s not to your father’s broker.