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April 14, 2009
Access To Client Encrypted Log-Ons Presents Quandary
Some advisors are questioning what they need to do to comply with SEC regulations if they have access to clients’ web-based financial information by using encrypted log-ons. The key question is: When does the advisor move from holding discretion over a client’s funds to having custody of the funds, which triggers a much higher reporting standard by the SEC?

ByAllAccounts, a financial consulting firm that can be found at  www.ByAllAccounts.com, last week hosted a webinar to try to clarify the issue.

If an advisor has a client’s encrypted log-ons to access web-based financial information, and can not only make transactions but can change the address of record and can direct that funds be sent to an address other than the client’s, the advisor has custody of those funds, says Tim Simons, senior managing director of Ashland Partners Compliance Group.

Having custody requires the advisor to regularly audit the accounts and to submit to surprise audits by the SEC. The increased scrutiny costs firms money, but a survey conducted by ByAllAccounts prior to the webinar revealed 51% of advisors do not know how much compliance costs their firms.

“It can cost a firm $5,000 to $6,000 a year to audit for one or two accounts for which they hold custody,” says Bill Winterberg, CFP and founder of  www.FPPAD.com, a blog for technology-based financial advice. “But the more custodians a firm has and the more complex the accounts, the more it will cost a firm to comply with SEC regulations.”

On the flip side, if a firm only deducts its fees from the account, that does not constitute custody, says Simons.

But there are advantages to having custody, such as allowing an advisor to see more quickly if a client’s information has been breached.

However, Winterberg warns advisors not to keep information on clients’ encrypted log-ons on computer systems, or, if they do, to make sure the encrypted information is safeguarded so employees in the firm cannot access it or change it.
 
Comments
wintbill@yahoo.com  - Clarification of Custody Rules   |2009-04-15 07:02:25
I wanted to clarify two points made in the article.

First, advisors who debit fees directly from client accounts have custody. Advisors must disclose on Form ADV if they have custody only because they can direct-debit fees, in which case they are allowed to mark "NO" on Item 9 in Form ADV Part 1.

Second, custody does not automatically trigger the surprise audit requirement. Only those advisors who use a custodian that does not provide quarterly statements to their clients or has the ability to obtain physical possession of client assets must meet the additional surprise audit requirement.

Custody with possession is triggered when an advisor has the same authority that the client does and can buy and sell securities and have the proceeds sent to an address of the firm's choosing.

Lastly, ByAllAccounts is not a financial consulting firm. They provide aggregation services for captive and held-away accounts.

I hope this helps address the nuances of the requirements of custody.

Bill Winterberg, CFP®
http://FPPad.com
bcarney  - ByAllAccounts Clarification   |2009-04-14 09:33:11
Quick Correction: ByAllAccounts is not a "consulting firm" we are the standard as far as wealth aggregation services for professional wealth managers. We host these bi-weekly webinars in a effort to help clients and prospects alike understand the issues they face. ByAllAccounts, Inc. simply put, is a critical component in an overall solution for the enlightened advisor.
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