Jim Crowley has been promoted to chief operating officer at BNY Mellon’s Pershing, a provider of global financial business solutions, Pershing announced Wednesday.

During his tenure at the firm, Crowley has served in various operations areas, including a role at the New York Stock Exchange, before leading the marketing and business development efforts for Pershing’s fixed-income business. He most recently served as the organization’s chief relationship officer, overseeing relationship management strategy across its businesses and collaborating on strategic relationships across BNY Mellon.