Brandon Presser

Luxury Hotels Face New Conundrum: Offering Service Without The Smile

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How to convey warmth is the new hot topic among hoteliers and restaurateurs.

Secrets Of Aspen Ski Instructors, From Sex To Spilled Champagne

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“There’s a fair bit of Darwinism at play at Aspen Mountain,” on instructor said.

Ten Things I Never Knew About Las Vegas Until I Ran A High-Roller Suite

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A stint managing premier client relations at the Cosmopolitan revealed secrets that probably should stay in Vegas. Oh well.

Nine Things I Learned When I Became A Honeymoon Planner For Billionaires

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Postnuptial planning can be as dramatic as the big day itself.

9 Things I Never Knew About Cruises Until I Ran The World's Largest Ship

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The 2,200 crew members on this ship work 24 hours a day to make sure their 6,300 passengers stay happy and healthy.

12 Shocking Things I Learned As A Butler At The Plaza Hotel

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Butlers don't view all VIPs as equal and keep a list of guests who complain a lot and generally are a pain to deal with.

Eleven Things I Never Knew About Flying ... Until I Became A Flight Attendant

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Scandinavians make the best passengers, yogis are a pain and the Mile-High Club is no myth.