Schwab Performance Technologies today announced a new relationship with CRM Software, a leader in customer relationship solutions for financial advisors, that will include a transition of existing PortfolioCenter Relationship Manager® clients to CRM Software's Junxure. Schwab Performance Technologies will continue to provide technical support to advisors throughout the transition period, which is expected to conclude on June 30, 2008.
For the past several years, PortfolioCenter Relationship Manager (PRM) and Junxure have competed head to head for clients, but recently Junxure has taken market share from PRM. This agreement is a tacit admission of current marketplace conditions.
Junxure has a very similar interface to PRM, but it is loaded with additional features like an actions dashboard that shows a view of all pending actions, a global email wizard that makes it easier to send rich-text emails to a group of clients, and user rights and rules that allow advisors to limit user access to certain areas of the program. Junxure clients also have access to online videos, training classes, and an online support forum. CRM Software has a track record of continuous product improvements, and it will soon release Junxure 7 with even more features.