Multiple disciplines and multiple products converge in the making of independent-minded planners and their clients.
"What all this means, he said, is
that the old world is gone. The old manners are obsolete and your
graciousness is not worth a damn. ... From now on, you've got to live in
a new world and face a few realities for a change. Buck up, he said, it
won't kill you."
-Flannery O'Connor, Everything That Rises Must Converge
Financial advisors today are facing a new world with
new realities. Competition is intensifying, investment strategies are
complex and the costs of doing business are rising. At the same time,
the demand for independent advice is also rising and the independent
model is increasingly embraced.
Among the many new trends in the financial advisory
profession are two related convergences-between multifamily offices and
independent financial advisory firms, and among the various strategies
that constitute the alternative investment universe. Let's explore how
some advisors have used their understanding of these trends to grow
their businesses and provide better service for their clients.
Responding To Competition
One of the strongest trends since the collapse of
the bull market in 1999 has been the reaction of traditional
competitors to the independent financial advisory value proposition.
Wirehouses have actively repositioned themselves from being providers
of product to being trusted advisors. A random walk through the retail
Web sites of the wirehouses, banks and insurance companies reveals some
consistent themes: holistic planning, customized services and objective
advice. As Merrill Lynch proclaims: "Every aspect of a client's
financial life is considered, enabling financial advisors to become
essential partners to their clients and provide customized financial
planning and wealth management advice, products and services."
There is more than just marketing spin involved,
although certainly the marketing muscle powering the shift is
impressive. For example, Merrill Lynch has in the past three years
spent more than twice as much as Apple Computer Inc. on marketing and
advertising with, in 2005, a total expenditure of $599 million. On the
substantive side, however, nearly 9,000 (out of 15,000) Merrill Lynch
Financial Advisors are certified financial managers and more than 1,000
are certified financial planners, according to the firm. The sheer
physical size and presence of the major brokerage houses assures that
consumers are growing more confused about the services offered by
financial advisors.
But while traditional competitors are trying to look
more like independent financial advisors, the independents have
embarked on their own metamorphosis. In this case, we have begun to see
a convergence between family offices and independent financial advisory
firms.
What Is A Multifamily Office, Anyway?
Many multifamily offices (MFOs) evolved from a
traditional family office that was designed to serve one extremely
wealthy family. According to the Family Office Exchange, an MFO
typically aggregates and focuses resources to facilitate a common
interest in asset protection, cost control, financial education, family
philanthropy and a host of other needs. It is structured to offer
integrated, interdisciplinary services to ultrahigh-net-worth
individuals and families. Historically, MFOs have provided customized
service levels and confidentiality not available from larger,
product-driven financial institutions. Today, many of these exclusive
groups have opened access to their services to clients outside the
original family.
While the key characteristic of MFOs has been large,
multigenerational client relationships, several independent advisory
firms have successfully positioned themselves as a worthy source of
advice for ultrahigh-net-worth clients. They have managed to build an
extensive array of services despite the lack of funding from an
originating founding family, and have consequently been able to attract
and retain the equivalent of today's Rockefellers and Mellons. These
firms include Oxford Financial Group, based in Indiana, which has more
than $8 billion in assets under management, and Lydian Wealth
Management in Rockville, Md., which has more than $5 billion.
Today, MFOs continue to grow and gain market share
from traditional competitors, including wirehouses, large banks and
trust companies. The Family Wealth Alliance's Third Annual Multifamily
office study shows that, according to July 31, 2006, data, assets under
management by MFOs increased by an annual rate of 15.3% to $226.5
billion. Overall, according to the 2006 Moss Adams Study of the
Financial Performance of Advisory Firms (co-sponsored by SEI and
JPMorgan Asset Management), independent advisory firms have grown their
assets under management by over 20% per year during the past three
years. But perhaps most tellingly, larger firms are consistently
achieving higher growth rates.
A leading indicator of where this industry is going
is that larger independent advisory firms-firms that manage more than
$1 billion in assets and have annual revenue in excess of $5
million-grow faster than their smaller competitors despite requiring a
higher absolute volume of new business. The data clearly shows that as
firms evolve, they are able to achieve very real benefits from scale.
Larger firms are more profitable. But perhaps even
more significantly, Moss Adams finds that large client relationships
correlate with increased owner income. In short, the ability to attract
and service large clients-to act as an MFO-strongly correlates to
greater income potential for owners.
Walking The Walk
An analysis of independent advisory firms that have
successfully donned the MFO mantle reveals a variety of business
models. There are, however, two recurrent themes: objective
financial advice and the ability to deliver complex services
consistently. In many cases these firms offer no investment products of
their own, which allows them to claim complete independence and a total
alignment with their clients' interests. The services offered typically
include wealth management tools such as personal and charitable trust
services, estate and generational planning and philanthropic advice.
While some firms provide these services from internal resources, other
firms act more as a general contractor by recommending and monitoring
other service providers to work with their clients.
An increasing point of emphasis is the ability to
provide alternative investments, particularly for those firms with
clients who are involved in the financial services industry. Despite
the common perception that alternatives are high-risk, high-return
investments, most of these firms use alternatives as part of a
portfolio construction process that seeks to reduce risk and
volatility, and to improve return potential on the downside. The
results that these firms have been achieving, and the high levels of
client satisfaction, are helping to fuel one of the most significant
trends today in the advisory industry: the increasing interest in, and
accessibility of, alternative investments.
Alternatives Soup
Once upon a time, "alternatives" to most people
meant hedge funds-exclusive strategies available only to institutions
and very rich people. The demand for hedge funds has fueled
extraordinary growth; assets have more than doubled in the past three
years to more than $1 trillion today, according to a study by the
Securities and Exchange Commission (SEC). But of course, hedge
funds are only a part of the broad alternatives universe.
"Alternatives" includes all investments other than
stocks and bonds. Strategies generally considered as alternative
investments include private equity, leveraged buyout (LBO) funds,
arbitrage strategies, hedge strategies and "event-driven" strategies.
Many professionals also include commodities, real estate and venture
capital investments in the alternative category. Under this broad
definition, there are about $3 trillion in assets invested in
alternative investments, reported a recent article in The Journal of
Alternative Investments.
The huge size of this collection of assets has
caused a fair amount of regulatory consternation. Recent debates over
whether there is an alternatives bubble have seemed to focus on a
perception that alternatives are not appropriate for smaller investors.
For example, the SEC recently proposed increasing the amount of money a
person must have to invest in a hedge fund to $2.5 million in
investable assets from $1 million in net worth. Nonetheless, despite
some quite legitimate issues raised about speculation and excessive
valuations in real estate and commodities, the demand for alternatives
as a broad asset class has continued to grow.
This demand is poignantly captured in comments filed
with the SEC: "I find the idea that the definition of an
accredited investor is based solely on a net-worth requirement to be
repugnant to the principles of equality of all people. Why should the
'rich' be allowed a wider array of investment options just because they
are rich? This is often just as much an accident of birth as race or
sex." Or, more succinctly: "You have to be rich to be smart?" The
general consensus of the commentators seemed to be that the proposed
SEC regulation was "inane, ill-conceived and anti-libertarian."
While the debate continues to rage, investment
opportunities have continued to expand and the line of demarcation
separating alternative strategies from other strategies continues to
fade. The recent IPO of Fortress Investment Group indicated a fierce
initial demand-after pricing at $18.50 per share, the stock hit the New
York Stock Exchange at $35, a quick 89% gain for IPO investors-although
perhaps the 19% drop that followed was a more reasoned reaction.
Fortress itself is an example of the convergence
occurring in the alternatives space; while hedge funds reportedly make
up approximately 60% of the company's total revenue, more than half of
its assets under management are in private equity funds, and the
company also manages two publicly traded real estate trusts with a
combined market value of $3 billion. The undeniable success of Fortress
thus far appears to indicate a future for broad "alternatives"
managers. Eventually we may see the rise of funds featuring a
comprehensive alternatives suite including hedge funds, private equity,
real estate and other asset classes that can serve as a strategic
complement to the traditional stock/bond portfolio.
Demand for alternatives is so strong, even mutual
fund investors are beginning to participate. Some traditional long-only
managers are using hedge-fund like strategies such as shorting, while
others are getting a taste of the private equity boom. According to a
February 23 article in The Wall Street Journal, many fund managers are
actively hunting for buyout candidates in order to benefit from the
current frenzied pace of private equity deals.
Structured products are beginning to gain in
popularity among advisors. These products, which include a broad range
of instruments that typically combine a note and a derivative, are
among the fastest-growing investment vehicles in the retail market.
Last year sales of these securities were estimated to have been $64
billion overall, with approximately 50% driven by retail financial
advisors and their clients.
Until the 1990s these products were only used at a
handful of private banks, but today more than 30 firms offer them and
many brokerage and RIA platforms are making them available. While some
advisors have concerns about liquidity, complexity and costs, others
claim that benefits like principal protection, risk-adjusted returns
and access to hard-to-reach investment sectors make these instruments
an important part of their asset allocation process.
As one independent advisor recently explained: "We
no longer think solely of hedge funds. We now view all
alternatives-real estate, commodities, hedge funds, structured notes-as
hedging strategies." The world of alternatives is itself converging, so
that hedge fund managers also are private equity managers and vice
versa, and real estate investment trusts are managed by both. In other
words, alternative soup.
Everything That Rises Must Converge
Flannery O'Connor's exquisite short story, Everything That Rises Must Converge,
concerns a bigoted mother and her cynical son during a time of
transition. The mother's inability to adapt to change results in an
ugly death, and the son is left bereft in a changing world.
Two trends becoming increasingly important today are
an expansion of the MFO model, and an explosion of alternative
investment choices. Some advisors are adapting to these changes; they
are growing their firms by providing services that allow them to
capture larger, more profitable client relationships. These services in
many cases include the ability to deliver alternative investments.
The demand for alternatives-from institutions,
wealthy individuals and everybody else-is fueling a convergence within
the industry as managers with broad "alternatives" expertise begin to
emerge. Now that alternatives are becoming more available, through a
variety of vehicles, the challenge for advisors is to understand how
they can most appropriately incorporate these strategies into their
business and investment model.
Ultimately, "It's in the heart, she said, and in how you do things and how you do things is because of who you are."
-Flannery O'Connor, Everything That Rises Must Converge
Sharon Weinberg is a managing director for JPMorgan Asset Management.