The Airplane
When air travel resumes in earnest, it’s likely that hand sanitizers, face masks and thermometers will become standard at most major airports, said David Powell, medical adviser for the International Air Transport Association, a trade group. All three have shortcomings, but can also reassure passengers, he said.
The International Civil Aviation Organization, which sets global flying standards, wants to establish a “public health corridor concept.” Under such a plan, major airlines, airports, public authorities and other parties would adopt common protocols for screening, boarding, in-flight procedures, arrivals, customs and baggage.
“We cannot all just stop flying,” Ansa Jordaan, the group’s chief of aviation medicine, said during an April 15 webcast.
Emirates Airline said this week it was the first to conduct rapid Covid-19 blood tests, with results available in 10 minutes for passengers flying Wednesday from Dubai to Tunisia. It plans to extend the procedure to other flights, according to Chief Operating Officer Adel Al Redha.
Other carriers are attempting less invasive measures. Etihad Airways, another major airline in the United Arab Emirates, plans to deploy touchless self-service devices at its hub airport in Abu Dhabi to identify travelers with medical conditions, including the early stages of coronavirus.
In the U.S., American Airlines Group Inc. plans to continue spacing customers apart during boarding and flights, conducting extensive cleanings of aircraft and reducing food and beverage service to limit contact, CEO Doug Parker said in an April 15 video message.
“When you do fly, aircraft cleanliness and social distancing matter greatly,” he said.
The Store
In China, it’s become standard to have your temperature taken any time you want to go shopping. Visitors to the Wuhan International Plaza luxury mall are checked for a fever at the door, before they queue up to be served one at a time at Louis Vuitton.
Levi Strauss & Co. disinfects its Chinese stores three times a day and requires temperature checks for customers, who are expected to wear masks before entering the store. Fitting rooms and products that have been tried on are disinfected each time they’re used.
It’s unclear whether practices implemented in China will make their way to other parts of the world, though several companies said they’ll learn from their experience in Asia.