Shah, formerly of Personal Capital, replaces Larry Raffone, who will become chairman of the board.
Artificial intelligence tools have come under increased scrutiny as their use exploded in recent months.
The agency said the robo's errors caused clients to lose $4 million in potential tax savings.
The firm's early investment in OpenAI has resulted in an exclusive deal to provide a version of ChatGPT for its advisors.
Yet most firms in a recent Orion survey do not plan to increase their technology spend in 2023.
FutureAdvisor was bought by BlackRock in 2015 and now manages about $1.8 billion in assets.
Industry CEOs at FSI OneVoice said the new AI chatbot could give advisors a run for their money.
The artificial intelligence software has become an internet phenomenon in recent months.
Surveyed financial workers didn't view their own jobs as being at risk by AI any time soon.
Back office help is the least it can do. Now technology wants to help advisors become better at the people part of planning.
Industry CEOs at FSI OneVoice said the new AI chatbot could give advisors a run for their money.
The firm is sending a total of $52 million to its eligible clients.
Wall Street has been pouring billions of dollars into direct indexing.
The company will match 1% of IRA contributions.
More mergers means there's going to be more clashes between advisors' favorite tech stacks.
As more providers enter the field, advisors and clients benefit.
Technology creates a unique opportunity for wealth managers to deliver a higher level of service to investors.
Morgan Stanley is moving all its robo-advisor business to its E*Trade operations.